Frequently Asked Questions
Got a question? We are here to answer!
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Order & Shipping
Exchange & Return
Order & Shipping
How long will it take to receive my order?
Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.
I never got my order, what to do?
Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX
Exchange & Return
What is your return policy?
Please check our return/refund/exchange policy .
Can I exchange an item?
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy .